Data Retention Policy
We keep your data only as long as it’s useful to you, and remove it automatically once you’re no longer using the app. This page explains what we store and what happens to it when a trial ends, the app is uninstalled, or a subscription lapses.
What we store
We store the information needed to run your forms — your form setup and configuration (fields, titles, monday.com column mappings, and any uploaded logos or images), along with the records required by specific features (for example, survey and action-email recipients).
Form submissions themselves are written straight to your monday.com boards — that’s where your response data lives and stays, under your control.
When your data is deleted
If you stop using the app, the data we hold for your account is deleted automatically after a grace period. How long that period lasts depends on how you left:
| Situation | Data is deleted after |
|---|---|
| Free trial ends without subscribing | 14 days |
| App is uninstalled | 90 days |
| Paid subscription is cancelled or lapses | 365 days |
These grace periods give you time to come back without losing anything.
Coming back cancels deletion
If you reinstall the app, resubscribe, or renew before the grace period ends, any pending deletion is automatically cancelled and your data is kept. You don’t need to contact us — returning is enough.
What gets deleted
When a deletion runs, we permanently remove everything we hold for your account: your forms and their configuration, survey and action-email records, and any logos or images you uploaded. This is irreversible.
Your monday.com boards are not affected — the submissions and items already written to your boards remain yours and stay in place.
Requesting earlier deletion
If you’d like your data removed sooner — for example, to meet a data-protection request such as a GDPR “right to erasure” — contact us at support@beelabxapps.com and we’ll process it.