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SmartForm User Guide

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Create powerful, customizable forms for Monday.com with advanced permissions and unique shareable links


Installing the SmartForm App

Find SmartForm in Board Views

Look for the “SmartForm” app using the Board views section in your Monday.com board.

SmartForm Installation

Access Your Settings View

Once the app is installed, it will automatically create a Board view called “SmartForm”, which serves as your central configuration hub.

💡 The SmartForm view will be used for all app settings and form management (see section 4 for details)


Creating Forms

In the SmartForm board view, you’ll find options to create two types of forms:

Creating a Main Item Form

Open the Form Menu

In the SmartForm view, locate the dropdown menu

Select ”+ Form”

This will create a form using your board’s main item columns

Creating Forms

Start Configuring

Your new form is ready to be customized!

Perfect for: - Customer intake forms - Project requests - Application submissions - Survey responses

Quick tip: You can easily differentiate between Item Forms and Subitem Forms by looking for the subitem symbol (⊟) in front of the form name.

Form Differentiation


Settings of the Submission Interface

Before generating your shareable link, it’s recommended to configure your form’s fields and interface settings.

Navigate to SmartForm View

Go to the SmartForm Board view that was created during installation

Open Form Settings

Click on “Edit Form” for the form you want to configure

Edit Form

ℹ️ Both main item forms and subitem forms share the same configuration options


Fields, Settings and Permissions

General Settings: Column Display & Configuration

Configure which columns appear in your form and how users interact with them.

Column Configuration

Select Your Columns

Click the dropdown menu to view all available fields from your board

Configure Each Field

For each selected column, you can customize:

Field — The internal Monday.com column name

Display Name — The label or question shown to users

Description — Additional context or instructions for each field

Editable ☑️ — Allow users to modify this field

Required ☑️ — Force users to complete this field

Options — Shows available choices for status/dropdown columns

Organize Your Fields

Selected fields appear as tags (e.g., Name, Status) and can be reordered

Pro tip: Hover over the +2... indicator to view hidden or un-displayed status labels without expanding the full list.

View Hidden Labels

Reordering Form Fields

You can easily rearrange your form fields using drag-and-drop:

💡 Hover over the column header until the drag cursor (⋮⋮) appears, then drag to your preferred position


Working with File Columns

File columns offer powerful and flexible options for document management and signature collection.

File Column Options

Display Files & Images to Users

When the Signature option is unchecked, any files in the column will be displayed to users in the submission interface.

File Display

Supported Features:

📄 PDF Preview

View PDFs directly in the interface

🖼️ Image Preview

JPG, PNG, GIF, WebP, SVG

📥 Download Option

For other file types

📚 Multiple Files

Display multiple files sequentially

Note: Image format support depends on the user’s browser, but all common formats are compatible.

Use cases: - Share contracts for review - Provide reference documents - Display product specifications - Show instructional materials


Mirror Column

Display information from connected boards directly in your form.

🪞

What is a Mirror Column?

A mirror column allows you to display data from another board that’s connected to your current board. This creates a live preview of related information without duplicating data.

How it works in SmartForm:

Set up a Mirror Column in Monday.com

First, ensure you have a mirror column configured in your Monday.com board that pulls data from another connected board

Add Mirror Column to Your Form

In the form editor, select your mirror column from the available fields dropdown

Users See Live Data

When users view or fill out the form, they’ll see the current content from the connected board displayed in real-time

Use cases:

  • Show client details from a CRM board when creating project requests
  • Display product specifications from an inventory board in order forms
  • Preview employee information from an HR board in assignment forms
  • Show related project data when creating task submissions

Note: Mirror columns in forms are typically read-only, displaying information for reference without allowing direct edits.


Advanced Form Organization

Field Descriptions

Add helpful context directly below field labels to guide users:

Locate the Description Column

Find the column next to the “Display Name” field

Add Your Guidance Text

Write clear instructions or examples

Field Description

Best practices for descriptions:

  • Specify required format (e.g., “Format: DD/MM/YYYY”)
  • Provide examples (e.g., “Example: John Smith”)
  • Clarify expectations (e.g., “Enter your business email address”)
  • Keep it concise (1-2 sentences max)

Creating Sections

Group related fields into logical sections for better form organization and user experience.

Add a New Section

Click the ”+” button in the form editor

Add Section

Configure Section Details

Add a descriptive title and optional explanation text

Section Configuration

Organize Your Sections

Drag and drop sections to reorder them between fields

💡 You can create multiple sections and easily rearrange them by dragging and dropping. This helps break long forms into digestible, organized chunks.

Example section structure:

    • Name
    • Email
    • Phone

Display Settings

After configuring your fields, customize the visual appearance and behavior of your form.

Display Settings

Form Logo Configuration

Choose how to brand your form with three logo options:

No Logo Display

Select this option for a minimal, distraction-free form appearance.

Best for: - Internal forms - Quick surveys - Minimalist design preference


Form Behavior Settings

Control how your form functions and when it becomes available or disabled.

Form Behavior Settings

🔒 Deactivate Form When Status Column

Automatically disable form submissions based on a specific column’s status value.

Use cases:

  • Close applications after a deadline
  • Pause intake when capacity is reached
  • Stop submissions during processing periods
✏️ Customize Submission Button

Change the button text from the default “Submit Form” to match your specific use case.

Form TypeButton Text
Job Applications”Apply Now”
Event Registration”Register” or “Sign Up”
Support Tickets”Send Request”
Surveys”Submit Responses”
Orders”Place Order”
🎯 Form Fill and Submit Toggle

Control whether users can submit new entries or only view the form.

✅ Enabled
Users can fill and submit
❌ Disabled
Form becomes read-only

Actions After Submission

Configure automatic actions that occur when a form is submitted.

Post-Submission Settings

Select a Status Column

Choose which column to update upon form submission

Choose the New Status

Select what status value to apply automatically

Save Your Settings

Changes are applied immediately

Example workflow:

    • Status → 'New Submission'
    • Triggers Monday automation
    • → Notify team members
    • → Assign to review queue

💡 Combine this with Monday.com automations for powerful workflows like auto-assigning owners, sending notifications, or creating subitems.


Transform your form into a shareable link that anyone can access.

Setting Up the Integration

Create a Status Column

Ensure your board has a Status column dedicated to triggering link generation

Navigate to Integrations

Go to your board’s Integrations section

Integration Setup Video

Add the Automation Recipe

Select the appropriate SmartForm automation recipe

Configure the Trigger

Set which status change will generate the unique link


Main Forms vs. Subitem Forms

SmartForm provides 8 automation recipes in total — make sure you choose the right one!

📄

Main Item Forms

4 automation recipes available

Identifier: Recipes reference “Form”

Subitem Forms

4 automation recipes available

Identifier: Recipes reference “Subitem Form”

⚠️ Make sure to select the correct automation recipe type based on whether you’re generating a link for an item or a subitem.

Need Help Choosing?

📚

View All Automation Recipes

Detailed list with examples and configuration guides for each recipe type

View Automation Recipes →


How to Create Multiple Forms

One of SmartForm’s most powerful features: unlimited forms per board, each with unique configurations.

Navigate to SmartForm View

Open your SmartForm board view

Create Additional Forms

Click ”+ New Form” or ”+ New Subitem Form”

Creating Multiple Forms

Configure Independently

Each form has its own:

  • Field selection and order
  • Display settings
  • Logo configuration
  • Permission levels
  • Link column (can reuse or create new)

Add Automation Recipes

Don’t forget to add a separate recipe in the Integrations section for each new form!

🎯 Remember: Each new form requires its own automation recipe in the Integration section of your board.

Why use multiple forms?

🎯
Different Audiences

Separate forms for customers, vendors, and internal staff

📊
Workflow Stages

Different forms for intake, approval, and completion

🌍
Localization

Language-specific forms for international users


Form Permissions

Understanding and managing permissions is crucial for security and collaboration.

Form Permissions

User Level Permissions (Default)

When you create a form, it automatically starts with User Level permissions.

Access & Capabilities:

👤
Only Form Creator

Exclusive access granted to you

Can Edit Form

Full configuration access

Can Set Up Integrations

Configure automation recipes

Others Cannot Access

No visibility for other users

Best for: - Personal forms and testing - Sensitive configurations - Development and experimentation - Forms with restricted visibility needs


Changing Permission Levels

Open Form Settings

Click on the form you want to modify

Locate Permission Toggle

Find the radio button selector at the very top of the form

Select New Permission Level

Choose between User or Account level

Automatic Save

Your changes are saved instantly — no manual save required

⚠️ Critical Warning: Before deleting or deactivating a user who created forms with User Level permissions, you must switch to Account Level permissions first. Otherwise, the form will become permanently inaccessible with no recovery option.

Permission Change Checklist:

Before Removing a User:
Identify all forms created by that user
Open each form’s settings
Switch from User to Account level permissions
Verify the change was saved
Now safe to deactivate the user

Appendix

Supported Column Types

SmartForm supports a comprehensive range of Monday.com column types:

📝 Name

📅 Date

Rating

📎 Files

📄 Text

📑 Long Text

🔘 Status

🔢 Numbers

📋 Dropdown

Priority

🏷️ Label

☑️ Checkbox

📱 Phone

📍 Location

🔗 Link

✉️ Email

📊 Timeline

🪞 Mirror

📈 Subitem Summary

Total: 19 different column types supported, giving you maximum flexibility in form design.


Support & Resources

Need additional help or want to learn more about SmartForm?

💡

Need Assistance?

Our dedicated support team is ready to help you get the most out of SmartForm. Whether you have questions about setup, configuration, or advanced features, we’re here to assist.

Contact Support Team →

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